Donor Charter

As a charity seeking donations, Thrombosis Ireland aims to comply with the Guidelines for Charitable Organisations on Fundraising (links to https://www.charitiesregulator.ie/media/1083/guidance-for-fundraising-english.pdf) from the Public. We treat all donors with respect, honesty and openness. We commit to being accountable and transparent for the donations we receive so that donors and prospective donors can have full confidence that donations go towards the activities for which they are intended.

Thrombosis Ireland promises donors or prospective donors will, via www.thrombosis. ie:

• Have access to the Thrombosis Ireland organisation’s mission and policies.

• Be informed of the identity of those serving on our governing board, and that this board will exercise prudent judgement in its stewardship responsibilities.

• Have access to the organisation’s most recent financial statements.

• Be assured your gifts will be used for the purposes for which they were given.

• Receive appropriate acknowledgement and recognition.

• Be assured that information about your donation is handled with respect and with confidentiality to the extent provided by law.

• Expect that all relationships with individuals representing the charity will be dealt with professionally.

• Be informed whether those seeking donations are volunteers, Thrombosis Ireland employees or hired third party agents.

• Have procedures for complaints.

• Have the opportunity for any names to be deleted from mailing lists and be assured that your details will not be shared with third parties.

• Receive prompt, truthful and forthright answers to questions you might have of the organisation.

Thrombosis Ireland welcomes and encourages feedback from the people who access our support and will learn from that feedback so as to continually improve.

If you do have feedback, please contact Thrombosis Ireland at info@thrombosisireland.ie or (+353) 087 3634828. Please provide as much information as possible and let us know how you would like us to respond, providing relevant contact details. Thank you for your support.